- Chiavari Chairs
- Chiavari Cushions
- Folding Chairs
- Vision Rentals
Returns and exchanges are accepted only within 7 calendar days from delivery. Original shipping is non-refundable. All returns will be subject to a 25% restocking fee.
You may contact us by phone at 215-695-3300 or by email in order to request a return. All returns must have a valid RMA# issued by Vision Furniture prior to the return.
If the item is defective, we will refund your original purchase price and shipping charges or exchange the product for a new one. We must receive the item back before we will ship the new product to you.
Orders cannot be canceled after product has already shipped. Refused shipments are subject to a 25% restocking fee, plus original shipping costs.
Products with all original contents/packaging that can be resold as new are subject to a 25% restocking fee. Items returned that cannot be resold as new will be discarded with no refund. Returns missing content are subject to the cost of item replacement plus a 25% restocking fee.
If you are sending an item back to us, whether it is defective or not, you must send it back using a traceable method with a valid tracking number. You must also package the items in such a way so that they do not get damaged in transit. We are not responsible for damage caused by return shipping or items lost in transit.
For questions, please call us at 215.695.3300 - Thanks for the business!