We ship all of our products from our warehouse in Philadelphia. Every chair and cushion ships fully assembled an, each product is examined through a 12 point inspection process prior to shipping. This inspection ensures every chair and cushion that we ship meets our quality standards- basically, having an attractive finish and a safe, durable chair frame.
Additionally, all of our bolts are tightened prior to shipping here so the chairs are usable right out of the cartons. From what we know, we are the only Chiavari Chair company in the USA that employs a full staff that quality controls each product in the USA before it gets to the client- everyone else simply drop ships boxes without checking the product themselves first.